Welcome to minopetshop.com. By accessing, browsing, or making a purchase on our website, you agree to the following terms and conditions. Please read them carefully.
1. Website Use
- You agree to use this website for lawful purposes only and not to harm or interfere with its operation or other users.
2. Dropshipping Model
Minopetshop operates under a dropshipping model, meaning products are shipped directly from our global suppliers to your address.
- We do our best to keep product information accurate.
- Slight variations in packaging, color, or design may occur due to supplier updates.
- Product availability is not guaranteed.
3. Shipping & Delivery
- Processing Time: Orders are processed and shipped within up to 3 business days.
- International Shipping: Customs duties or taxes may apply depending on your country. These are the customer's responsibility.
- Tracking information will be provided when available.
4. Prices & Payments
- All prices are listed in Euros (€).
- Prices may change without prior notice.
- Payments are securely handled through trusted third-party gateways.
5. Returns & Refunds
- You may request a refund or exchange within 15 calendar days of receiving your item, only if it is damaged, defective, or not as described.
- Returned items must be unused, in original packaging, and include proof of purchase.
- We do not accept returns for change of mind.
- Some items (e.g. pet food, grooming products, or health-related items) may be non-refundable for hygiene reasons.
6. Intellectual Property
7. External Links
8. Limitation of Liability
Minopetshop is not responsible for indirect, incidental, or consequential damages arising from the use—or inability to use—our services or products.
9. Account Responsibility
- If you create an account, you're responsible for maintaining its confidentiality and for any activity under your login.